ServeProFAIL

ProductoSoft’s ServePro was down so I call them and I SWEAR it’s just like I said in Taking down your REP !: Companies just freak us over all the time.

I call their customer “support”:

Me: hey your service is down and I really need it like NOW — I rely on this shit

Support: We’re sorry to hear you have problems with our service

Me: You bet you! This SUCKS. The service SUCKS!

Support: a small subset of users is effected, sir, so we …

Me: I’m no freaking subset!

Support: Sir, our tech people are working on it and the fix will be in place any moment now

Idiots!

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